Q: How can I be sure that your products really are the best value?
A: First of all, there is a reason we have had the phenomenal success we have achieved in such a short period of time. There are many excellent coating systems produced in the United States and UK. To achieve our goal of becoming the number one coatings distributor in the USA within 5 years, we considered functional performance, access to technical service, ability to meet our supply requirements and cost. Not surprisingly, we chose the best coating system available and our results really do speak for themselves.
Q: Can I save money and apply the coatings with my own Maintenance crew?
A: Realistically, there are many non-critical applications where untrained applicators can achieve excellent results. However, for extreme conditions or critical components that are crucial for plant operation, it makes sense to have the most highly trained personnel ensure the application is a success. Look at it this way, If you were going to have open heart surgery, would you want the local butcher who is handy with a knife do the job to save a couple of bucks? Or, would you prefer to have the most highly trained surgeon who has a phenomenal track record? Probably the second choice, right? However, we do have customers who have invested in training their crews and also provide there own inspection services to ensure adherence to the work spec.
Q: Is your service really that good?
A: Again there is a reason we have had the phenomenal success we have achieved in such a short period of time. To achieve our goal of becoming the #1 coatings distributor in the USA within 5 years, we committed to being available to our customers 24/7 and 365 days a year. This philosophy has been welcomed by our customers and our results really do speak for themselves. Success really does leave clues.
Q: How do I know I am getting the best price? Should I get 3 bids?
A: Getting bids is not always helpful because you can’t guarantee that you are comparing apples with apples. If you go with the cheapest price, there is no certainty that you will get a coating system that will work. Failures that ensue from an inferior or inadequate system are many times more expensive than paying a little more to ensure that you get a coating system designed for your specific requirements and is guaranteed to work.?
Q: Is there a guarantee?
A: The reason we choose to handle everything from product supply, to scope of work, to application, to inspection is to eliminate “finger pointing”. Everyone blaming any problem on the other guy. ERS totally stands behind our products and services, 100% of the time. Our partnering philosophy is all about building long term relationships with our customers and to achieve that we have to stand behind everything we do, AND, we can guarantee you one thing for sure, if you keep on doing what you have always done, you will keep on getting the same results.
“Experience the ERS difference. You will be glad you did.”